These Terms of Service ("Terms") govern your access to and use of the website at TexasPropertyTaxAdvocates.com (the "Site") and any communications, reviews, or services offered through it by [LEGAL ENTITY NAME], LLC, a Texas limited liability company doing business as Texas Property Tax Advocates ("Texas Property Tax Advocates," "we," "us," or "our"). Please read them carefully. By using the Site, requesting a property review, or opting in to receive communications from us, you agree to these Terms.
Plain-language summary. We help Texas property owners who are behind on property taxes understand their options — keeping the property, selling it, or reviewing alternatives. We are a private company. We are not a government agency, not a law firm, and not a lender. We only contact people who have given us permission or whose property information appears in public records, and you can opt out of any channel at any time.
1. Acceptance of these Terms
By accessing the Site, submitting a form, replying to a message, entering a Property Review Code, or otherwise communicating with us, you confirm that you are at least 18 years old and that you agree to be bound by these Terms and by our Privacy Policy and Legal Notice, which are incorporated here by reference. If you do not agree, please do not use the Site or our services.
2. Who we are
Texas Property Tax Advocates is a private Texas company that provides property-situation guidance to owners dealing with delinquent property taxes. Depending on your situation and goals, we may discuss keeping the property, selling it, listing it, or connecting you with appropriate third-party professionals. We provide property situation guidance, not legal or tax advice. Texas Property Tax Advocates is a private company and is not affiliated with any county, court, or government agency.
3. Not legal, tax, or financial advice
The information we provide through the Site and during a review is general guidance about property situations. It is not legal advice, tax advice, accounting advice, or investment advice, and no attorney-client, fiduciary, or similar relationship is created by your use of the Site or by speaking with us. You should consult a licensed attorney, tax professional, or financial advisor about your specific circumstances before making decisions.
Where a situation qualifies, an independent attorney may assist with title or estate review. Any such attorney engagement is separate, is subject to its own agreement, and applies only when all required heirs and parties agree to and sign the necessary documents.
4. Not a lender — third-party referrals
Texas Property Tax Advocates is not a lender and does not originate, fund, broker, or service loans. If keeping your property through a property tax loan appears to be a path worth exploring, we may refer you to an independent, licensed third-party property tax lender. Any loan is offered, underwritten, and serviced solely by that third party under its own terms, rates, disclosures, and licensing (License No. [THIRD-PARTY LENDER LICENSE #]). We do not make credit decisions, do not guarantee approval, and do not receive control over that lender's loan terms. A referral is not a recommendation that you take a loan, and you are never obligated to use any party we mention.
5. How our outreach works
We identify potentially relevant properties using publicly available property and ownership records and may reach out by mail, email, phone, or text about the specific property on file. Our first contact is an inquiry about the property itself. We add you to our customer-relationship tools only after you engage with us — for example, by replying to a message or submitting a form.
You consent to receive communications from us only through the channels and methods described in these Terms and in our consent disclosures, and you may withdraw consent for any channel at any time as described below. We obtain and retain records of consent for compliance purposes.
6. SMS / text messaging terms
By providing your mobile number and checking the applicable consent box on our forms, or by texting us first, you agree to receive text messages from Texas Property Tax Advocates related to your property review. Consent to receive text messages is not a condition of any purchase, service, or review.
- Program / message types. Messages may include review confirmations, appointment scheduling and reminders, responses to your questions, and follow-ups about your property review.
- Message frequency. Message frequency varies based on your interaction with us.
- Cost. Message and data rates may apply, depending on your mobile carrier and plan.
- HELP. Text HELP to 844-937-2982 for assistance, or call us at 844-937-2982.
- STOP / opt-out. Text STOP to 844-937-2982 at any time to cancel. After you send STOP, we will send one confirmation message and then stop sending marketing or program texts to that number. You may receive a separate confirmation for any transaction already in progress.
- Carriers. Mobile carriers are not liable for delayed or undelivered messages.
- Privacy. Mobile information collected for SMS, including phone numbers and consent records, is handled as described in our Privacy Policy and is not sold, rented, or shared with third parties or affiliates for their own marketing purposes.
- Supported carriers. Supported carriers may change and are not guaranteed.
We send text messages only within permitted hours under Texas and federal law (generally 9:00 a.m.–9:00 p.m. Central, Monday through Saturday, and 12:00 p.m.–9:00 p.m. Central on Sundays) and we honor opt-out and do-not-contact requests promptly.
7. Email & CAN-SPAM
If you receive email from us, every message identifies us and includes a working way to unsubscribe. You can opt out of marketing email at any time using the unsubscribe link or by replying with a request to stop. We will honor opt-out requests promptly. We may still send you transactional or service-related messages you have asked for (such as an appointment confirmation you booked).
8. Phone calls, do-not-call & quiet hours
We maintain an internal do-not-call list and honor the National Do Not Call Registry and state requirements. If you ask us not to call you again, we will record that request and stop. We place calls only within permitted Texas hours (generally 9:00 a.m.–9:00 p.m. Central, Monday through Saturday, and 12:00 p.m.–9:00 p.m. Central on Sundays). To be added to our internal do-not-call list, call 844-937-2982 or contact us using the details below.
9. Eligibility & your responsibilities
You agree to provide accurate information, to use the Site only for lawful purposes, and not to misuse, disrupt, or attempt to gain unauthorized access to the Site or our systems. You are responsible for the accuracy of the property and contact information you submit.
10. No guaranteed outcomes
Every property situation is different. We describe options; we do not promise any specific result, savings, timeline, approval, sale price, or that any property can be kept, sold, or saved. Nothing on the Site or said during a review is a guarantee of outcome.
11. Real estate services
Texas Property Tax Advocates and/or its principals may hold a Texas real estate license. Where listing or selling a property is discussed as an option, any real estate brokerage services are subject to a separate written agreement and to the disclosures required by the Texas Real Estate Commission (TREC), including the Information About Brokerage Services notice and the Consumer Protection Notice ([LINK TREC IABS / CPN]). Discussing options is not the formation of a brokerage relationship.
12. Intellectual property
The Site and its content — including text, design, logos, the Texas Property Tax Advocates name and mark, graphics, and arrangement — are owned by us or our licensors and are protected by applicable laws. You may not copy, reproduce, or use our content or marks without our written permission, except for personal, non-commercial reference.
13. Third-party platforms & links
The Site uses third-party platforms (for example, our hosting and communications providers) and may link to third-party websites or services. We are not responsible for the content, policies, or practices of third parties, and your use of their services is governed by their own terms and privacy policies.
14. Disclaimers & limitation of liability
The Site and our guidance are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law. To the maximum extent permitted by applicable law, Texas Property Tax Advocates and its members, managers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or our services. Nothing in these Terms limits any liability that cannot be limited under applicable law, and this section does not affect your statutory rights.
15. Indemnification
You agree to indemnify and hold harmless Texas Property Tax Advocates and its members, managers, employees, and agents from claims, losses, and expenses arising from your misuse of the Site or your violation of these Terms or applicable law, to the extent permitted by law.
16. Governing law & disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in [COUNTY] County, Texas, unless otherwise required by law. Nothing here waives any non-waivable consumer right you may have under Texas law.
17. Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted, and the "Last updated" date above reflects the most recent version. Your continued use of the Site after changes are posted means you accept the updated Terms.
18. Contact us
See also our Privacy Policy and Legal Notice.